Privacy Policy
Effective Date: [07/25/2024]
Welcome to the website of TaxiGN ("we", "us", "our"). We are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and taxi services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our website or services.
1. Information We Collect
1.1 Personal Information
When you use our services, we may collect the following personal information:
Name: To identify you for bookings and communications.
Contact Information: Including email address and phone number, to communicate with you regarding your bookings and respond to inquiries.
Pickup and Drop-off Locations: To provide the requested transportation service.
Account Information: If you create an account with us, including username, password, and preferences.
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
Device Information: Details about your device, including IP address, browser type, operating system, and language settings.
Usage Information: Information about your interactions with our website, including pages visited, time spent on pages, and links clicked.
Location Data: General location data based on your IP address or GPS data if you have enabled location services on your device.
1.3 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us improve our services. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Services
To process bookings and provide transportation services.
To communicate with you about your bookings, cancellations, or any service-related inquiries.
To process payments and handle billing transactions.
2.2 Improving Our Services
To analyze usage patterns and improve website functionality.
To customize user experience and tailor our services to your preferences.
To conduct research and gather feedback for service improvement.
2.3 Marketing and Promotions
To send you promotional offers, newsletters, and updates about our services.
To conduct surveys and market research to enhance customer satisfaction.
2.4 Legal Compliance
To comply with applicable laws, regulations, and legal requests.
To prevent fraudulent activities and ensure the security of our services.
3. Information Sharing and Disclosure
We value your privacy and do not sell or share your personal information with third parties, except as outlined below:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services. These may include:
Payment processors for handling transactions.
Customer support services for addressing inquiries and issues.
IT and technical support for website maintenance and enhancements.
3.2 Legal Obligations
We may disclose your information to law enforcement or regulatory authorities if required by law or to protect our rights, safety, and interests.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
6.1 Access and Update
You have the right to access and update your personal information. You can do this by logging into your account on our website or contacting our customer service team.
6.2 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
6.3 Cookies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
6.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
6.5 Data Deletion
You have the right to request the deletion of your personal information. Please note that certain information may be retained for legal or legitimate business purposes.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: taxign1@gmail.com
Phone: 346-857-8677